Concurrent Sessions Strand 2
Honing OD Practice and Skills
No matter where you are in your career, you need to stay current on the varied theories and practical applications of a host of OD interventions. Sessions in this strand provide you with tools, techniques and thought processes that will make you more valuable than ever to your clients!
Session descriptions are condensed; for full descriptions, see the printed Conference brochure.
PS01: Building and Marketing Your Consulting Practice
Robert C. Barnett, PhD, L.P., Executive Vice-President and Principal, MDA Leadership Consulting
Topics include developing a strategy, positioning yourself and your practice in the marketplace, differentiating from competitors, developing business, and managing engagements and client relationships so they continue to provide a stable source of revenue. The session will provide practical tips for growing a business, avoiding the pitfalls many professional service firms face, and ensuring that your work remains satisfying.
PS02: Organizational Conflicts: What We Choose to Call a Relationship with Differences
John Vogelsang, Associate Director, Support Center for Nonprofit Management
Most approaches to conflict are problem- or needs-based. Instead of focusing on individual needs, relational and narrative approaches to organizational and group conflicts focus on how the parties are constructing their relationship. This workshop will explore ways to work with differences to contribute to the ongoing learning and resilience of nonprofit organizations.
PS03: ROI: 101: Determining the Return on Investment of an OD Department
Mary Shawver, The Nash Group
Demonstration of bottom-line impact is an increasingly expected outcome of OD interventions. Through hands-on interaction with a case study on determining the return on investment (ROI) of OD interventions in a large organization, participants in this session will learn and understand types of data to collect and ways to collect it, methodologies for determining cost reduction, cost avoidance, increased revenue, and other resources.
PS04: Intentional Use-of-Self: Reclaiming Our Capacity to Have Measurable Impact
Kendra Coleman, Kindred Organizational Consulting
Claudy Jules, Case Western Reserve University
Learn to use your self intentionally to translate the human experience into results that matter! Participants attending this interactive session will learn more about clarifying their choice points and establishing a path for moving forward that creates healthy client-consultant relationships, increases shareholder value, and results in building organizational capacity, growth, and learning.
PS05: Defining Innovation Management Skills: Implications for OD Practitioners
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Kim Barnes, Barnes & Conti Associates, Inc.
David Francis, Ph.D., University of Brighton
Innovation is essential to the success of most organizations in this age of global competition. This session will enable you to assist managers in developing behaviors that foster innovation; and to identify consulting and coaching opportunities to support individuals and teams in developing and exploiting ideas that will keep their organizations competitive and thriving.
PS06: Learning Together: Radical Inquiry
Royce Holladay and Glenda Eoyang, Human Systems Dynamics Institute
Kim Burnes, Wildwood Consulting
Barbara Tuckner, Tuckner Consulting, Inc.
Each time you meet with a client, you have an opportunity to be on the “cutting edge of OD” as you draw from your experience and shape approaches to respond to their complex needs. This session presents a Radical Inquiry Protocol that allows you to capture and share your learnings with others.
PS07: How to Design Your Own Large-Group Intervention
Dick Axelrod and Emily Axelrod, The Axelrod Group
Are you faced with an issue that requires getting the whole system in the room? Do you want to design a large-group process that is unique to your client’s circumstances but are not sure how to do it? If you answered “yes” to any of these questions, this session is for you! Leave with a blueprint for a large-group intervention and a set of design skills that you can use in the future.
PS08: Creating and Sustaining a Culture of Values and Ethics
Susan Sweet, Ed.D., Organizational Effectiveness & Strategic Change, Ernst & Young, LLP
This session will describe the design and implementation of a comprehensive approach to embedding values and ethics in corporate culture: how to move beyond compliance to commitment and make ethics real in everyday decisions and actions. A new approach demonstrates real-world application of OD techniques including large-scale interventions, systemic thinking, leadership development, strategic OD, and action learning.
PS09: Toward a Theory of OD Practice
David Jamieson, Jamieson Consulting Group
Chris Worley, USC
In this session, participants will learn and interact around a new conception of what practitioners do to design, manage and implement OD processes. This early formulation attempts to identify the key considerations that get integrated, the key values that get used and the key choices that must be addressed in OD work. Join in clarifying and celebrating what makes OD, OD.
PS10: Launching and Building a Sustainable OD Practice
Lisa Zweber and Terry Smith, ROI Consulting and Implementation
There’s more to starting a successful external consulting practice than having business cards printed. Developing a launch plan includes such basics as clarifying your niche, defining your value proposition and developing name recognition. Ongoing challenges include sourcing clients, developing effective client relationships, generating repeat business, setting appropriate fees and writing effective proposals. This session provides strategies to help you develop a dynamic and self-sustaining practice.
PS11: The Passionate Organization: Keys to Creating an Environment Where Passionate Teams Can Flourish
Dr. Graydon Dawson and James Lucas, Luman Consultants International, Inc.
It’s hard to get an entire staff or team in an organization to go in the same direction. In this presentation, you'll learn why they don’t need to. Learn about the value of encouraging good conflict and minimizing bad consensus; how to take the focus off individual pride and move it to success for everyone; and how to forge this environment by sharing power and creating leaders at every level.
PS12: Understanding the Theory Position that Guides Your Coaching Practice
Robert Barner, Vice President of Management Development, Belo Corp.
Executive coaches must identify and communicate the theory on which executive coaching is based. This presentation explores four theoretical positions in coaching practice: the clinical/counseling model, the behavioral model, the systems model, and the social constructionist model, discussing the pitfalls, assessment approaches, and intervention strategies of each model.
PS13: The Power of Group Coaching
John Bennett, Queens University of Charlotte
Wanda Craig, WB Craig & Associates, Inc.
In addition to working with individuals and whole systems, an emerging model of coaching groups to peak performance has become a key tool in OD interventions. In this interactive session, you will explore models for coaching intact groups (including leadership teams) and affinity groups (people who have a common interest or goal).
PS14: Positive Approaches to OD
Patricia Marrone-Bennett, Resource Development Associates, Inc.
Niels Agger-Gupta, Shareworks Associates
Don Bushnell, Fielding Graduate University
Presenters will examine positive approaches to OD such as enabling, motivating, and envisioning change in organizations that represent the best of the human condition. In a simulated context, the presenters will examine theory and practices of organizational mindfulness and Appreciative Inquiry, and address other processes that enable change from a positive, social constructionist perspective.
PS15: Hewlett Packard’s Strategic Advantage: Innovative Event-based Interventions
Link to slides (opens in new window)
Linda White, HR Specialist,Hewlett Packard
Learn how Hewlett Packard used innovative event-based interventions to accelerate the most strategic initiatives in the company, including the HP-Compaq merger—the largest merger in high-tech history. OD principles and techniques were used as the foundation of GarageWorks, an innovative event-based accelerated decision-making and alignment tool.