T&OE
Talent Program Manager
Location:
Lincolnshire, IL
Org Marketing Statement:
Hewitt Associates is a global outsourcing and consulting firm
delivering a complete range of human capital management services
to companies, including HR and Benefits Outsourcing, HR Strategy
and Technology, Health Care, Organizational Change, Retirement
and Financial Management, and Talent and Reward Strategies.
Responsibilities:
T&OE Talent Program Manager
302226
As a
member of the T&OE team, the T&OE Talent Program Manager
(TPM) is principally responsible for:
The TPM
provides counsel to senior leaders in the implementation of
strategy for talent programs and advocates for solutions that
will maximize the ability of the Firm and the segments to
achieve its stated objectives trough wise talent solutions.
The TPM
ensures that the Firms talent strategy is in alignment with
Hewitt's values and overall business objectives. The TPM exhibits
a leadership style that supports and facilitates the Firm
and segment business objectives.
The TPM
supports corporate performance objectives by employing a high
level of overall business management and organizational development
knowledge and skills that impact:
The TPM
usually receives work direction from:
-
T&OE
Leader on behalf of the business segments
-
Unit
Manager in T&OE Talent Programs
-
Steering
Committees convened to determine program uses
-
The
TPM functions within the matrix that encompasses the full
scope of Firmwide and segment business teams and works mutually
with or directs/facilitates the activities of related groups
as appropriate.
Other
or secondary responsibilities:
Share best practices with Hewitt's Leadership and other segment
Leadership Groups
Specific
Accountabilities:
-
Consults with segment business leaders on the effective
implementation of talent programs and manages the relationship
with other HR leaders as needed to ensure proper alignment
of business objectives and talent programs
-
Program
manage the Manager Effectiveness initiative including:
-
Recognition
Program
-
Total
Rewards
-
Onboarding
-
Development
-
Manager
Solutions
-
Manager
Tools
-
Stewards
the implementation of talent programs that are critical
to the success of the Firm
-
Supports
effective change management and communication plans for
the implementation of talent strategies
-
Influences
Firmwide talent programs to ensure that business objectives
and talent priorities are met
-
Partners
with all other Talent Managers to increase overall expertise
in talent management and to influence the HR product and
services portfolio integral to aligning the right people
to the right work
-
Facilitates
communication on all Talent Management projects and issues
-
Provides
senior leaders with a variety of data and metrics to assess
and diagnose the effective ness of current talent programs
-
Partners
with segment Leadership Groups in the assessment, management,
and monitoring of talent strategies aligned to the business
priorities, such as increasing engagement, retention, rewards,
and talent utilization
-
Receives,
synthesizes, and analyzes feedback and input from leadership
team and others to ensure the effectiveness of talent programs,
and strategies; shares the results of this analysis with
leadership and recommends appropriate actions/interventions
-
Scopes
the people implications of talent management strategies;
prioritizes deliverables with Firm and segment Leadership
Groups; determines needs for the execution of deliverables
for talent programs
-
Secures
sponsorship from Firm and segment Leadership Groups
-
Creates
and implements talent action plans that contribute to the
achievement of diversity goals established for the Firm
and segment Leadership Groups
-
Participates
on key cross-segment, and cross-HR forums to achieve appropriate
alignment of talent programs, processes, and policies
Performance
Measures and Deliverables
Talent Programs
Monitor, analyze, and adjust ROI metrics associated with talent
programs
Diversity
Support the diversity strategies developed at the firmwide
and segment level
Conditions
-
Multi-office
environment, indoor temperature
-
No
heavy lifting
-
Moderate
noise level
-
Travel
among buildings in Lincolnshire daily and weekly
-
Some
travel to other offices as needed
Qualifications:
Education, Certifications, and Work Experience Required
Education:
Minimum of bachelor's degree required
Advanced
degree desired:
Graduate degree in a related discipline such as management,
HR, or organizational development
Certifications:
(helpful but not required)
-
10
years professional experience in applied HR such as consulting/operations,
talent management, or organizational development
-
Effective
in managing large projects through others across business
segments and multiple businesses and locations with demonstrated
expertise at thoughtful allocation of people, budgets, and
resources
-
Proven
ability to work effectively with business sponsors
-
Substantial
experience in a for-profit industry, preferably a significant
portion in an HR function
-
Previous
people management is a plus
-
Experience
in external consult ing desirable
-
Experience
in a service-oriented industry
-
Experience
in a highly matrixed organizational structure and the ability
to manage large projects through others across multiple
locations
-
Experience
in partnering with business leadership in the implementation
of people strategies and the ability to communicate effectively
with different levels of management
-
Consulting
and coaching experience using highly developed interpersonal,
influence, and relationship skills
Knowledge
Base Required:
To succeed in the role, the incumbent will need a broad working
knowledge and increasing understanding of the objectives and/or
system requirements of the following areas:
-
Superior
knowledge of talent program design processes and procedures:
the analysis, design, development, implementation, and evaluation
of talent programs and strategies
-
Strong
knowledge of processes and requirements for determining
the organizations talent program needs
-
Strong
knowledge of business models, financial management practices/applications
and planning, particularly in for-profit organizations.
-
Solid
and comprehensive knowledge of the following HR talent systems/functions,
practices, and disciplines:
-
HR
operations (talent acquisitions, planning and movement,
transitions, retention)
-
Associate
relations
-
Compensation
-
Change
management models, frameworks, and processes
-
Communications
models, frameworks, and processes
-
Leadership
models, frameworks, and processes
-
People
management models, frameworks, and processes
-
Learning
and development models, frameworks, and processes
-
Consulting
models, frameworks, and processes
-
Influence
models, frameworks, and processes
-
Performance
management models, frameworks, and processes
-
Project
management/leadership approaches and practices
-
Management
of resources for effective and cost-efficient delivery of
people strategies
-
Matrix-managed
organizational paradigms, barriers, and enablers
-
Learning
design and development
Technical
Skills Required
-
Proficiency
in Microsoft Office (Word, Excel, and PowerPoint).
-
PeopleSoft
(HR and Financial)
-
Knowledge
management system
-
Project
management software knowledge helpful
-
Strong
presentation and facilitation skills toward influencing
thoughts and ideas
-
Ability
to conduct and organize meetings
-
Ability
to coach and participate in challenging discussions
-
Ability
to write presentations and business cases
-
Excellent
communication skills
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