Keynote Speaker Information
Saturday, October 8th- 1:30 PM - 3:00 PM
“Improving Access to Healthcare in Africa Using Patient-Centered Systems Thinking and Big Data Analytics”
Much progress has been made in battling the HIV pandemic in sub-Saharan Africa over the past decade due to the hard work of governments, donors, the NGO and private sector. We believe that the next evolution in the response to the HIV pandemic and to future public health challenges is to adapt the best thinking from different disciplines and industries such as - operational re-engineering, systems thinking, big data analytics, technology, human-centered design, and anthropology - to create a more replicable, scaleable, and systematic approach to disrupt the current global public health business model.
Dr. John Sargent is recognized globally as a healthcare solutions thought-leader in market development strategy, health systems analytics and optimisation, and public-private partnerships in emerging markets.
John consults to governments, multinational companies and donor organisations. He is a popular keynote speaker at industry conferences.
A member of the Board of Directors of the Fulbright Association, he was also nominated to the Devex Top 40 Under 40 Leaders in Development in 2010/11 and recognized as a Social Entrepreneur for 2015 by the World Economic Forum and the Schwab Foundation.
John co-founded BroadReach in 2003 and led the development of its global health work, securing significant contracts with USAID: $100 million contract for South Africa, the Kenya USAID APHIA II Western project, the USAID Strengthening Pharmaceutical Systems program, the USAID AIDSTAR-One project, and the Management and Leadership Training Program in Zambia. He also works closely with global life science companies and spearheads the company’s analytics business.
Prior to co-founding BroadReach, John consulted on strategic and operational issues related to multiple disease areas for public and private organisations in developed and emerging markets.
John earned an undergraduate degree from Dartmouth College, a master’s degree from Oxford University as a Fulbright Scholar and MD from Harvard Medical School.
Sunday, October 9th from 8:30 AM - 10:00 AM
Mona Kelly with Oneka Jefferson-Cornelius
The Business of Organization Development: Impacting Business Results Through Practical Applications of Frameworks and Tools
Through this talk, attendees will gain insights into the Coca-Cola formula for change and come to understand its importance. Mona will be sharing examples of current change demands and explaining how the company uses tools and frameworks to impact people and organizational change. Attendees will come away with a new appreciation for the role the OD practitioner plays in impacting change and business results.
With more than 30 years of progressive human resources, organization development and coaching experience at The Coca-Cola Company to her credit, Mona Kelly has focused her entire career on building the company’s biggest asset—its workforce. She has been instrumental in driving the planning and execution of strategic human and organization development initiatives directly aligned to the company’s vision, mission, and objectives.
Advancing beyond early roles as a HR generalist, Mona currently serves as VP Change and Communications for Coca-Cola Refreshments. Prior to current role, she spent eight years working as Group Human Resources Director for Coke’s Global Technical, Innovation and Sustainability organizations. Mona serves as coach, consultant and strategic business partner to global executives and their leadership teams to focus and align their individual, team, and organizational goals in order to facilitate the planning, introspection, and processes vital to achieving significant business results.
Mona serves as an Executive Coach for Coca-Cola’s renowned Catalyst, Enterprise Leader and Women in Leadership programs, established as a means of identifying, developing, and grooming high potential and executive leadership talent for bigger roles within the company. She works one-on-one with individuals to chart their personal and professional paths and hone elements of their skill sets required for advancement in the leadership and management hierarchies. Indeed, Mona’s strategic insights, consulting expertise, coaching acumen, and innovation in developing talent management and leadership development programs have transformed the organization into one of the world’s most high-performing and desirable places to work, with employee engagement reaching its highest levels in the Company’s 129 year history.
Mona’s expertise has also played a pivotal role in design of strategic human capital plans, definition of global performance management strategies and standards, restructuring and change management initiatives impacting global business units, and business process reengineering and improvement.
Outside Coca-Cola, Mona works as an executive coach and consultant to individuals and companies seeking to transform their personal and organizational performance. She excels at helping clients gain clarity in visualizing their goals and mapping out strategies to meet their objectives, believing in the necessity of “charting the path forward through the lens of your desired future”.
Mona’s personal passions include dedicating her time and talent to serving and finding solutions to ending Human Trafficking. She actively serves in leadership roles via Wellsprings Living. As a volunteer with this organization she focuses her skill and expertise on coaching, and mentoring young girls and ladies who have been rescued from human trafficking. A woman of faith, Mona has co-developed and launched a six-month curriculum for high school students to help youth find their voice; give them the courage to accept who God has made them to be; and help them to boldly pursue their dreams. She enjoys speaking and facilitating sessions designed to encourage people to live on purpose and to live and operate in their strengths.
Widely known for her authentic, value-based approach to business and personal growth, Mona aspires to be a respected leader/consultant/coach in the broader community using her skills in organizational effectiveness and in enabling her clients to achieve sustained long-term performance, competitive advantage and economic growth. She views her biggest strengths in leadership coaching and consulting, development of frameworks, tools, and processes to support global talent development placement, and organization development.
Mona Kelly’s credentials include a coaching certificate from Hudson Institute and a Master’s degree in Whole Systems Design and Organizational Systems Renewal from Antioch University. She is a native Atlantan and cum laude graduate of the University of Georgia’s Henry Grady School of Journalism, where she majored in Public Relations with a secondary concentration in Human Resources.
Mona resides with her spouse in Fayetteville, Georgia where they serve as senior pastors of New City Church.
A Sr. Director for Talent & Organization Effectiveness at Coca-Cola, Oneka’s been bringing out the best in people for over 18 years as a team builder and leader. As a passionate people developer, Oneka is a seasoned Talent and Organization Effectiveness Executive with diverse experience in HR, Employee Onboarding, Change Management, Communications, Learning, Talent Management, Mentoring, Leadership Development and Workforce Transformation. Oneka’s expertise leverages over 15 years in internal and management consulting built on deep cross-functional work force experience within the Financial Services, Contact Center, Utilities, Communication & High Tech, IT and Food & Beverage Industries. Joining Coca-Cola in 2013, Oneka is recognized as an engaging, collaborative and client-focused leader, responsible for the successful design and implementation of strategic and transformational initiatives that help leaders and associates through complex organizational journeys. Recognizing early on the value of bringing external client and industry expertise brought a fresh perspective, and helped build change management capability. As a member of the Change Management Co-leadership team for North America. Oneka was responsible for the sustainability of methods, change consultation, coaching and the change facilitator certification program across the Coca-Cola System. Prior to joining Coca-Cola, Oneka enjoyed 9 years with Accenture, leading (inter)national projects, managing the Learning & Collaboration practice, and serving the last 2 years as the capability solutions leader for Accenture Management Consulting University globally. In addition to her work at Coca-Cola, Oneka works closely with business owners, faith-based organizations and individuals as an executive consultant, professional and personal leadership development mentor, coach, speaker and trainer certified by The John Maxwell Team.
Oneka is a summa cum laude graduate of Point University with a B.S in Organizational Leadership. Oneka and her family reside in the Atlanta Metro Area.
Monday, October 10th from 8:30 AM - 10:00 AM
What is OD’s North Star? It’s the Discovery and Design of Positive Institutions:
In this keynote, David Cooperrider, explores the proposition that the quest for a flourishing earth is the most significant organization development opportunity of the 21st century—and that when people in organizations work toward building a more flourishing world they too are poised to thrive in ways that ignite innovation, leadership development, and inspired workplace performance. Put another way, being a great corporate citizen “out there” is not only about serving external stakeholders; it is fundamental to bringing out the best in people inside the firm. Sustainable innovation and human wellbeing elevate each other and thereby raises a far-reaching exploration: what is the link between advancing sustainability for a flourishing Earth, with the simultaneous flourishing of the human side and economic success of enterprise? And how might the discovery and design of positive institutions shed light on this natural dynamic? How, precisely, might an organization’s quest to “do good and do well” bring out the best not just on the “outside”—helping to advance a better society or world—but also bring out the best on the “inside”— creating intrinsically inspired engagement; propelling supercooperation; and calling forth extraordinary levels of achievement?
Every global issue of our day is a business opportunity in disguise. But exactly how do organizations turn our greatest global challenges into tangible, even surprising, new business opportunities? Using data from over 4,000 interviews into “business as an agent of world benefit” as well as Appreciative Inquiry with industry leading stars such as Apple, Johnson & Johnson, Interface, and the thousands of organizations part of the UN Global Compact, David Cooperrider points to a colorful array of real-life stories and OD cases, but all of this with just one overarching conclusion: there is nothing that brings out the best in any organization faster, more consistently, or powerfully than bringing “the whole-system-into-the-room” to design win-win-win solutions to our world’s great global challenges.
David calls this dynamic “mirror flourishing” and shows how the design of positive institutions is OD’s ultimate North Star. Using his 3-circles of the strengths revolution as a guide, David provides a complete strengths framework uniting the latest in positive psychology research, sustainable design and strategy, and the Appreciative Inquiry Summit method.
What David is envisioning is a watershed moment in OD research and practice where our field moves from micromanagement to macromanagement, and then back again. It's an age where OD will increasingly find its most profound work on “the outside” of the enterprise and where institutions are re-defined not as clients but instead as the change agents. And then the reverse flourishing paradox unfolds. The more successful our macro OD becomes (for example helping a Tesla Motors electrify the renewable energy age) the more powerful our micro impact will become (creating a more magnetic work environment with “hot teams” and a culture of innovation emerging from everywhere.) Just as over 700 studies document how “good things happen to good people” a similar dynamic can happen when organizations emerge as positive institutions changing our world for the better. So now you’ve been asked to help design an OD project to improve the engagement scores in a low morale culture.
Where would you like to start?
David Cooperrider is the Fairmount Santrol-David L. Cooperrider Professor of Appreciative Inquiry at the Weatherhead School of Management, Case Western Reserve University where he is faculty founder of the Fowler Center for Business as an Agent of World Benefit and teaches the very first course in Case Western’s pioneering Masters in Positive Organization Development. David is best known for his founding theoretical articulation of “AI” or Appreciative Inquiry, with his early mentor Suresh Srivastva. Today AI’s approach to strengths-inspired, instead of problematizing change, is being practiced everywhere. Jane Nelson, at Harvard’s Kennedy School of Leadership recently wrote, “David Cooperrider is one of the outstanding scholar-practitioners of our generation.”
David has served as advisor to senior executives in business and societal leadership roles, including projects with five Presidents and Nobel Laureates such as William Jefferson Clinton, His Holiness the Dalai Lama, Kofi Annan and others. David has also served as the OD advisor to a wide variety of organizations including Apple, Verizon, Johnson & Johnson, National Grid, Sloan-Kettering, Fairmount Minerals, Green Mountain Coffee, the US Navy as well as the American Red Cross, Cleveland Clinic, United Way of America, and the United Nations.
David has published 25 books and authored over 100 articles and book chapters. In 2010 David was awarded the Peter F. Drucker Distinguished Fellow award recognizing David’s contribution to management thought. David’s books include Appreciative Inquiry: A Positive Revolution in Change (with Diana Whitney); The Organization Dimensions of Global Change (with Jane Dutton); Organizational Courage and Executive Wisdom (with Suresh Srivastva) and the 4-volume ongoing research series with Emerald Press called Advances in Appreciative Inquiry. David has received a long list of awards including Distinguished Contribution to Workplace Learning by ASTD; the Porter Award for Best writing in the field of Organization Development; and Training Magazine’s Visionary of the Year. In 2016 David was named as one of the nation’s top thought leaders by Trust Across America.
In perhaps the highest tribute, Champlain College’s Stiller School of Business honored David’s impact with an academic center in his name. It is called the David L. Cooperrider Center for Appreciative Inquiry, and there he serves as its Honorary Chair with Dr. Lindsey Godwin, the faculty director. For the center’s dedication in 2014 Marty Seligman, a leading researcher in the human sciences and father of the positive psychology movement wrote: “David Cooperrider is a giant: a giant of discovery, a giant of dissemination, and a giant of generosity.”
Session sponsored by Case Western Reserve University!
Monday, October 10th from 3:15 PM - 4:45 PM
Joe Jockel, Marian Moriarty, and Bill Bostic
If the U.S. Census Bureau's Economic Programs Directorate Can Transform, So Can You!
Would you believe that a part of the federal government has beaten the odds and made large-scale transformation work? Yes, that's right. The federal government. The Economic Programs Directorate from the U.S. Census Bureau has pulled off the biggest and most complex change effort in the Bureau's history. This 1400-person organization of economists and statisticians designed and implemented a new matrix-based structure and laid the foundation for major process improvements and cost reductions. How? Our session will explain. Joined by the leader of this organization, client Bill Bostic, we will use exercises to place participants into the shoes of the organization's executives and its two external consultants and ask them the question What would you do? Bill will then describe what he and his organization actually did after each exercise.
Joe Jockel is a Principal in the Human and Organizational Systems Department in MITRE’s Center for Connected Government (CCG). He has over 23 years of experience assisting organizations to align people with changes to strategy, processes, and technology. He provides consulting expertise in the areas of change management; organization assessment, design, and development; team building/effectiveness; training design, development, and delivery; stakeholder management, strategic planning, and performance measurement.
In addition to his work with the Census Bureau’s Economic Programs Directorate transformation effort, Joe has led organization design and strategic communications efforts at the Department of Health and Human Services. He has also led a large transformation task with the Office of Performance Analysis and Integrity (PA&I) at the Department of Veterans Affairs (VA) that included support in the following areas: strategy, human capital planning, training and development, performance measurement, and transition management. Joe was cited by both VA and MITRE for leading the development of a user-friendly transition road map for PA&I which cascaded down into over 50 individual “turnkey” task plans.
Joe previously worked at IBM/PricewaterhouseCoopers, where he served as program executive for all change management support to the National Aeronautics and Space Administration (NASA). While at NASA, Joe designed a stakeholder engagement tool known as the Dialogue Session that was used extensively during the rollout of several SAP modules. His other federal government clients at IBM/PricewaterhouseCoopers included the Department of Defense, U.S. Mint, and the U.S. Forest Service. Joe began his consulting career at JUPITER Corporation providing strategic communications and stakeholder engagement support to the Department of Energy. Prior to consulting, Joe served as an engineering officer in the U.S. Navy. Joe received his MA in International Affairs from The American University and his BS in Political Science from the U.S. Naval Academy.
Marian Moriarty is a Principal and Group Leader in the Human and Organizational Systems Department in MITRE's Center for Connected Government (CCG). She has over 25 years of experience consulting to organizations in the areas of change management; organization assessment, design, and development; team building/effectiveness; facilitation; training design, development, and delivery; and communication plan development.
In addition to supporting the Census Bureau’s Economic Programs Directorate transformation effort, Marian has supported other organizations within the Census Bureau by leading projects in organization assessment and design and the development of organization change and human capital management plans. While at MITRE, Marian has also worked with the Internal Revenue Service and the Food and Drug Administration as well as numerous internal organization development, leadership, and facilitation projects.
Marian previously worked at Hay Group (now Korn Ferry Hay Group) where she was a consultant and project manager in the Building Effective Organizations practice in Arlington, Virginia for both private and public sector clients. Her clients included MITRE, Internal Revenue Service, Department of Defense, National Aeronautics and Space Administration, Federal Deposit Insurance Corporation, BAE, MilkPEP (the “Got Milk” organization), IEEE Computer Society, and Southeastern Universities Research Association. She was part of the global "ask the experts" team for organization development consulting; advised the President of Hay Group U.S. on change management strategies during an organizational restructuring effort; and developed a change leadership toolkit for use by the Hay Group U.S. leadership team. Other previous employers included Corning Clinical Laboratories (now Quest Diagnostics) and EDS.
Marian received her MBA in Organizational Behavior and Development from The George Washington University and her BS in Management Information Systems from Florida State University.
Bill Bostic is a statistician and has been the U.S. Census Bureau’s Associate Director for Economic Programs since April 2011.
He oversees operations of the Census Bureau’s Economic Programs Directorate. He serves as the adviser to the Census Bureau Director and Deputy Director on economic statistics programs and provides counsel as to the scope, quality, content and methodology of economic statistics programs. The directorate conducts more than 75 monthly, quarterly and annual surveys covering various sectors of the economy, including 12 highly watched principal economic indicators and an economic census and census of governments in years ending in 2 and 7. The directorate also conducts reimbursable surveys for other government agencies, such as the National Science Foundation, Department of Transportation, Energy Information Administration, Department of Education, Department of Justice, Department of Housing and Urban Development, and the Federal Deposit Insurance Corporation. The Economic Directorate has more than 1400 employees and an annual budget of more than $400 million.
Bill served as Assistant Director for Economic Programs from August 2009 to April 2011. From 2005 to 2009, he served as Chief of the Foreign Trade Division and provided leadership and program management for the collection, processing, analysis and dissemination of monthly international trade statistics. He also served as the Acting Chief of the Economic Statistical Methods and Programming Division in 2008 and 2009. He was Chief of the Manufacturing and Construction Division from 1998 to 2005, and he was Assistant Division Chief of Classification for the Economic Planning and Coordination Division from 1994 to 1998.
Bill started his Census career in 1976. He has over 25 years of managerial and leadership experience. He has a Bachelor of Science Degree in Business Management from Bowie State University and extensive knowledge of conducting economic censuses and administering programs to collect, process and disseminate statistical economic data. Bill serves on the Census Bureau’s Labor Management Council and is the chairperson for the Census Bureau’s Diversity Council. He has received numerous awards including three Bronze Medal awards from the Census Bureau for Superior Federal Service and two Silver Medals and one Gold Medal awards from the Department of Commerce for Distinguished Achievement for Federal Service.