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2017 Annual Conference

Poster Sessions

The Call of Our Time: OD Innovating for Impact

Monday, 4:45 PM – 7:00 PM


Communitas: Creating a Sense of Belonging and Sustaining the Well-being of a Mobile Workforce

Thanks to technology and the cloud, people can work from anywhere. The International Data Corporation predicts the number of mobile workers in the United States alone will exceed 105 million by 2020. Understanding how to form and maintain a sense of community and connection among a widely distributed workforce might be the new challenge OD practitioners face. Utilizing current research, this session looks at one segment of this growing population, the professional services industry (PSI). Most PSIs today recognize their workers are key to success, and their most important asset. Yet the PSI is at a critical point, with many key indicators on the decline. Leaders struggle with employee attrition, retention and satisfaction. This session aims to start, or continue, the conversation on topics including: How does communitas support a mobile workforce? What can OD practitioners do to promote, support and sustain human connections within this highly mobile employee group?

Presented by: Gayla S. Napier, PhD, Principal, Ciber, Inc. — USA

Collective Action

The Group Level Assessment: Building Capacity for Collective Action and Shared Decision Making in Organizations

One innovative and practical method to involve employees relating todecision-making in organizational settings is the Group Level Assessment (GLA). This is a participatory and qualitative large group (15 to 60 participants) method in which data is generated and analyzed about an issue of importance through an interactive and collaborative process. GLA is not facilitator nor leader-driven; rather, multi-stakeholder client systems actively engage in data generation, participatory qualitative analysis and action planning during the GLA process. Thus, problematic issues are often revealed and then collectively acted upon.

Presented by: MaryAnn Lohmueller, MA, Culture Change Leader, Kaiser Permanente — USA; Lisa M. Vaughn, PhD, USA, Professor of Pediatrics, Cincinnati Children's Hospital Medical Center — USA


The HRBP as OD Consultant: Empowering HR to Solve Business Challenges Through the OD Framework

In an effort to expand the Organization Development (OD) capabilities within American Water, OD created an internal training program to enhance HR Business Partner (HRBP) capabilities to serve as OD consultants to the business. The "HRBP as OD Consultant Program" armed HR business partners with the knowledge necessary to manage change through a systems perspective, design effective interventions and serve as strategic informed consultants and partners to the business. This poster presentation will highlight how American Water leveraged the Global OD Practice Framework™ to develop an engaging training program for HR business partners. Using a simple and relatable framework called the "Six Disciplines" we focused our efforts on building the core five global OD competencies and challenged HR business partners to solve real business challenges using the model. This presentation will also highlight some of the innovative business solutions that resulted from the program.

Presented by: Paula Rettenmaier, MS, Organization Development Manager, American Water Works Company, Inc. — USA

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