Links
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Assessment Tools
Criteria for Performance Excellence
Whether or not you're interested in applying for the Baldrige Award, this site provides a tool for assessing your organization's system including leadership, strategic planning, customer relationships, information and analysis, human resources, value processes, and results as established by the Baldrige Criteria. Criteria, as well as case studies, are presented in Business, Education and Healthcare. The site also directs you to past Baldrige recipients who will share their experiences and results with inquiring minds.
Inscape Publishing
A variety of commercially available assessment tools...
Keirsey Temperament Sorter
Learn about the Keirsey Temperament Sorter and Temperament Theory.
Rapid Business Improvement - OD diagnostic tools
RapidBI are the publishers of the BIR OD diagnostic tool set.
Taking diagnostics into the holistic strategic arena, the BIR examines a company in terms of its finance, marketing & operations as well as its people and management approaches.
Using change management methodologies to support implementation and a rapid 360 data capture process the BIR is a highly effective approach for any change agent.
SPSS
Organizations have precious opportunities to collect feedback during many types of customer interactions, such as in call centers, Web sites, and through face-to-face interactions. Whether they systematically capture and use this information can affect many aspects of their business, including the quality of future interactions.
Survey Monkey
Surveys
Typelogic
This site has a description of each of the 16 types identified through the Myers-Briggs Type Indicator. It also has a page of links for articles on personality types and temperament. There are also links to pages about Carl Jung, the psychologist who developed the theory underlying the Myers-Briggs Type Indicator.
Waves in Motion
Surveys
Change
Articles about Empowerment and Energetics
This page contains the titles of the articles and hyperlinks to articles written by Jeanie Marshall. The articles are divided into three sections: (1) For Personal Development (2) For Group and/or Organizational Development, and (3) About Jeanie: Interviews by Others.
Organization Development Game
Enjoy this interactive game!
Overview of Organizational Change
Like the title says...
Sundance Articles and Change Resources
Teaching The Caterpillar to Fly
A colorful looking article sharing ideas on managing change and leading quality improvement, with some simple thoughts on how to dis-un-empower people.
The Wisdom Council: A New Way to Build Community in Large Organizations
The author describes the Wisdom Council and how it works. The Wisdom Council can be a powerful and valuable process for any large organization that is open to exploring growth through transformation. It can provide a basis for self-organization and self-management, and eliminate much of the need for extrinsic controls. It is a new concept for building community--ensuring that people address the issues that really matter and remain in dialogue. It helps everyone remember that, at the most basic level, we are just people and we are connected. The Wisdom Council ensures that there is room for BIG talk. It creates a time for "just folks" around the campfire. It's a way for the wisdom, goodness, and creativity in people to emerge and help in building community.
Coaching
A Better Way to Communicate
This article talks about what a lot of coaches work with individuals to develop - A Better Way to Communicate.
Box of Crayons
Michael Bungay Stanier, Canadian Coach of the Year in 2006, shares a wealth of resources for getting unstuck. .
Integral Leadership
Good site with resources on integral leadership and coaching. Be sure to check out the links!
The Knowledge Base at Coachville.com
Looking for ideas, solutions or an inspiring word? Search from thousands of Knowledge Nuggets and Top Ten lists full of rich information based on research and experience.
Complexity
Appreciative Inquiry and the Quest
This Web site will introduce you to a new theory and methodology of human development called appreciative inquiry (AI). Although AI originated in the field of organization development, it soon became clear that AI represented a new way of seeing the world -- a new way of thinking, acting and being. The site contains links to information on AI and the Quest, articles on AI and quotes on appreciative inquiry.
Basic OD Interventions
Here is a brief catalog of interventions that OD practitioners choose from in partnering with organizational leaders to create "planned change.
Institute for the Study of Coherence and Emergence
The Institute for the Study of Coherence and Emergence is a non-profit research institution located in Boston and the Netherlands. Their mission is to promote pragmatic dialogue concerning the areas of networking, emergence, and complexity studies with the aim of assisting practicing managers in the complex task of managing. They are assisted by a consortium of professionals drawn from industry, academia, management consulting, and the non-profit sector.
The Appreciative Inquiry Commons
The "AI Commons"--is a worldwide portal devoted to the fullest sharing of academic resources and practical tools on Appreciative Inquiry and the rapidly growing discipline of positive change. This site is a resource for many of us--leaders of change, scholars, students, and business managers--and it is proudly hosted by Case Western Reserve University's Weatherhead School of Management. Explore the wealth of this site!
The Berkana Institute
The Berkana Institute supports life-affirming leaders around the globe. Berkana intentionally supports those who are giving birth to the new forms, processes, and leadership that will restore hope to the future. Since 1991, Berkana has gradually expanded its work to reach pioneering leaders and communities in all types of organizations and in dozens of nations. We define a leader as anyone who wants to help, who is willing to step forward to create change in their world.
The Plexus Institute
This site is particularly of interest to those working in the Medical arena... The site notes that, "If you're new to the field of complexity science and its implications for organizations, management and leadership, you've found the right place. Here you'll find a basic set of recommended learning material. It comes in a wide variety of resources since we know people learn in different ways. So, you'll find material here that covers the science of complexity, the history of complexity science, stories about how leaders have used complexity-based management approaches, readings on complexity-inspired organizational theory and leadership, and opportunities for face-to-face learning with others who share your interests in this emerging field.
Global
Global Business Network
GBN's services are designed to enhance both the competitive and adaptive capacity of organizations through WorldView membership, scenario and strategy consulting, and scenario training.
International Organization for Standardization (ISO)
This site provides information on most International Standards. It is a helpful resource for those needing information on the International Standard for Quality Management Systems (ISO 9000/2000), as a component of organizational systems practice.
Six Sigma Online - Aveta Solutions
Six Sigma Online offers six sigma training and certification classes for lean six sigma, black belts, green belts, and yellow belts. Payment plans available.
The World Bank
Search the Database for organization development initiatives and interventions from assessments to storytelling. You may be surprised with the resources!
The World Cafe
World Café Conversations are an intentional way to create a living network of conversation around questions that matter. A Café Conversation is a creative process for leading collaborative dialogue, sharing knowledge and creating possibilities for action in groups of all sizes. Explore more on this site!
Worldwide Open Space
Access this website in a variety of languages. This website is full of success stories, practice resources, and other good and helpful bits of information, all of which hold some part of the answer to the question: "What is Open Space?
Interventions
BPR Learning Center - Reengineering
This comprehensive site provides a wealth of detail and resources on reengineering
How to Build Trust
Article on Building Trust
Large Group Interventions
Dannemiller Tyson Associates
DTA's methodology, which they call Whole-ScaleTM, is used in a variety of applications including strategic planning, work design, re-engineering, training and culture change. DTA's core competency is around planning and facilitating large Whole-ScaleTM meetings as the key link in the change process. The Library is filled with resources and information valuable to change agents.
Future Search Network
Future search is a PLANNING MEETING that helps people transform their capability for action very quickly. The meeting is task-focused. It brings together 60 to 80 people in one room or hundreds in parallel rooms. Future search brings people from all walks
Head Start of San Diego: A Case Study
This article shares the experience of a Real Time Strategic Change intervention with the Head Start agency of San Diego. Follow the process, see the design of the intervention and read about the learnings. In addition, the six principles of Real Time Strategic Change are summarized.
Large-Scale, Real-Time Organizational Change
This short article gives an overview of the Real Time Strategic Change process. Outlines what occurs on each day.
Worldwide Open Space
Open Space Technology is one way to enable all kinds of people, in any kind of organization, to create inspired meetings and events. Over the last 15 years, it has also become clear that opening space, as an intentional leadership practice, can create inspired organizations, where ordinary people work together to create extraordinary results with regularity.
Learning
Action Design
The Action Design Resources section provides a theoretical overview, core concepts, links, user-contributed links and comments, and more. Haven't been able to find THE text for Action Science? This site offers the opportunity to download the text, as well as numerous other resources and to explore learning opportunities.
Action Science Network
The primary aim of the Action Science Network is to accurately describe and efficiently demonstrate the theory and practice of action science and to eventually play a role in connecting individuals or parties interested in action science.
Adult Learning
Article and resources on Adult Learning
Center for Labour Market Studies
The Center for Labour Studies at the University of Leicester offers a variety of resources on workplace learning and high performance.
Co-Intelligence Institute
Facilitation points and references
Informal Education
Connect with thought leaders, the informal education encyclopedia and a myriad of other resources for informal learning. The encyclopedia of informal education has hundreds of pages on key thinkers, theories and themes in informal education and lifelong learning. The informal education forum focuses on developments in policy and practice around informal education. The informal education archives are a growing collection of historical materials that explore and illuminate the theory and practice of informal education and lifelong learning. The informal education archives are a growing collection of historical materials that explore and illuminate the theory and practice of informal education and lifelong learning.
Learning and Training for Work in the Knowledge Society
Read this extensive study published last year by the International Labor Office, Geneva Switzerland! (PDF)
Mid-Atlantic Collaboration Network
A consortium of more than 10 professional organizations collaborating to extend the learning of their members
NTL Institute
NTL Management Training Programs, T- Groups and more...
Organizational Behavior Teaching Society
OBTS is a professional organization committed to teaching excellence in the organizational sciences. The site offers a calendar for Society-sponsored annual teaching conferences, a searchable data-base for articles and experiential activities from the Journal of Management Education, as well as links to a host of teaching and training resources, activities, and professional development sources.
Peer Resources
This "Community of Wisdom" shares its mentoring resources
Selected Websites on Dialogue
A comprehensive list of sources on Dialogue from an international perspective.
T-Groups
Information on T-Groups and learning
The Tavistock Institute of Human Relations
All about Tavistock
Management and Leadership
Big Dog's Leadership Page
This leadership guide is for new supervisors, managers, leads, and anyone wishing to move up through the ranks as a leader. The first chapter, Concepts of Leadership, provides a basic background on leadership. The following chapters provide the skills and knowledge needed to implement effective leadership. The appendixes contain a basic lesson plan for implementing a leadership development program with several learning activities, definitions, quotes, references, and other tools. For Big Dog's Bowl of Biscuits visit: http://www.nwlink.com/~donclark/index.html for training, performance and other fabulous resources.
Center for Creative Leadership
The mission of the Center for Creative Leadership is to advance the understanding, practice and development of leadership for the benefit of society worldwide. This site offers a weath of resources.
Great Leadership
Great Leadership is a blog about leadership development, written by Dan McCarthy, an OD Network member. Dan's been a practitioner in the field of leadership development for over 20 years. The site contains articles written by Dan and others, as well as links to leadership development resources, blogs, suppliers, books, upcoming conferences, and executive development programs.
Leadership Learning Community
Offers a variety of materials to enhance leadership through current materials and archives.
Management Library
Free management resources for Non-profits and others
Reframing Teaching Resources
This website offers cases, activities, leadership instruments, articles, and links relevant for teaching about reframing leadership and organizations. Of particular note are two system-wide power simulations and an Instructor’s Guide for Effective Teaching that contains a host of teaching designs applicable to reframing and a wide range of topics.
Society for the Advancement of Management
This membership organization was founded by the disciples of Frederick Taylor...
The Greenleaf Center for Servant Leadership
The Greenleaf Center's goal is to help people understand the principles and practices of servant-leadership; to nurture colleagues and institutions by providing a focal point and opportunities to share thoughts and ideas on servant-leadership; to produce and publish new resources by others on servant-leadership; and to connect servant-leaders in a network of learning.
Miscellaneous Techniques
Center for the Quality of Management
Visit this MIT site and explore its myriad of offerings including its Journal.
National Coalition for Dialogue & Deliberation
NCDD envisions a future in which all people--regardless of income, position, background or education--are able to engage regularly in lively, thoughtful, and challenging conversations about what really matters to them, in ways that have a positive impact on their lives and their world. We envision a society in which systems and structures support and advance inclusive, constructive dialogue and deliberation.
Project Management Institute
This site is dedicated to professionals in the field of project Management. Be sure to visit the Knowledge and Wisdom Center and search the Knowledgebase!
Quality.Org
Scroll past the advertising to a comprehensive and lengthy links list with topics from Agile Manufacturing to... Balanced Scorecards to...Benchmarking to Creativity to... Strategic Planning to... Work Teams and Workflow Management Resources -- with MANY resources in between This exceptional site is managed by Bill Casti, and includes numerous references to the American Society for Quality (http://www.asq.org)
Quotes from Teaching the Caterpillar to Fly
These are a list of quotes used by Dr. Scott Simmerman at his February presentation for Training '98 session which was focused on using metaphors in training. The page contains his main quotes, with many linked to specific illustrations. Enjoy!
Software Engineering Institute
For those working with Software Organizations... Carnegie Mellon's Software Engineering Institute (SEI) helps organizations and individuals to improve their software engineering management practices. Capability Maturity Models(r) assist organizations in maturing their people, process, and technology assets to improve long-term business performance. The SEI has developed CMMs for software, people, and software acquisition, and assisted in the development of CMMs for Systems Engineering and Integrated Product Development.
OD Theory
Kurt Lewin
Group Dynamics Theory and Research - Kurt Lewin
Thinkers
The contributions of thinkers central to the development of the theory and practice of lifelong learning and informal education
Organizational Behavior
Gareth Morgan's Writings and Research
This site features some of the work of Gareth Morgan, his research and other related resources. How are you at writing provocative propositions? What would happen, in terms of organizational behavior, if you or your clients crafted these?
Organizational Culture Center Online
The Organizational Culture Center works with emerging or establishing organizations leaders by engaging and training them to understand workplace culture and to assume their responsibilities as the cultural leaders of their own individual subcultures
Organizational Learning
Researching Organisational Change and Learning: A Narrative Approach
This paper explores a qualitative research approach to organisational change and learning based on the gathering and reporting of stories. Particular emphasis is placed on reporting research findings in the "voices" of the organisational actors involved in the research. The paper starts by identifying learning, socialisation and diversity as a context for research and goes on to examine the power relations implicit in organisational learning. A pluralistic approach to the use of storytelling in organisational analysis is discussed and a research process is described. Issues of how research findings are represented are examined as are some unresolved and potentially unresolvable problems with narrative based research.
Understanding Organizations as Learning Systems
The authors answer questions such as: How can you tell if your company is, indeed, a learning organization? What is a learning organization anyway? And how can you improve the learning systems in your company?
References
ASTD
Be sure to visit the links on each of ASTD's Learning Community Sites, including the OD segment!
Academy of Management
The domain of the Organization Development and Change Division includes the development of theory and innovative practice relevant to organization change. Major topics include: change processes within organizations, with or without assistance by change agents; active attempts to intervene in organizations to improve their effectiveness, and scholarly studies of such interventions; the roles of change agents; and problems of self-awareness, responsibility, and the political consequences of OD theory and practice.
BRINT: Business Research in Information and Technology
This source has a plethora of articles, research and information. Fully searchable.
Business Balls
A wide ranging variety of resources on theory, change and learning
Center for the Application of Psychological Type
Resources
Diversity, Inc.
Provides a variety of topics in the area of diversity
Dynamic Facilitation Skills
Articles and links on Dynamic Facilitation by Jim Rough and Associates
Employee Involvement Association
The Employee Involvement Association (EIA) is an international organization serving professional managers and administrators by providing quality educational programs, publications, and networking opportunities. The role of Employee Involvement is a keystone of organizational development through the empowerment of people using team-building and suggestion-gathering methods.
Fast Company
It's almost like getting the magazine without its fascinating advertisements. This fully searchable site offers an exhaustive resource base in a variety of disciplines linked with organization development.
Free Management Library
Formerly the Nonprofit Managers Library, this site has expanded substantially. The new library has about 5,000 links to free articles in about 700 categories!!! It is probably the largest on-line library of free articles about organizations and management. Just to name some of the major categories: Advertising and Promotion, Benefits and Compensation, Boards of Directors, Career Development, Chief Executive Role, Communications, Management, Management Development, Organizational Communications, Organizational Performance, Performance Management, Organizing, Planning, Guiding Skills, Human Resource Management, Leadership Development Planning, Legal Information, Marketing, Training Basics for Supervisors and more.
Human Systems Dynamics Institute
The Human Systems Dynamics Institute is a non-profit, membership organization that is committed to providing a number of opportunities for interactions between and among researchers and practitioners in the field of human systems dynamics. We believe that this emerging field of study holds potential to help us move toward greater understanding of our relationships at home, at work, and in our communities.
International Association of Facilitators
A fully searchable site detailing all aspects and definitions of workplace facilitation. The site is rich in research and practice. Full text articles and presentations are included in the resources database.
International Society for Performance Improvement
The International Society for Performance Improvement (ISPI) is the leading international association dedicated to improving productivity and performance in the workplace. ISPI represents more than 10,000 international and chapter members throughout the United States, Canada, and 40 other countries. ISPI's mission is to develop and recognize the proficiency of our members and advocate the use of Human Performance Technology. Assembling an Annual Conference & Expo and other educational events like the Institute, publishing books and periodicals, and supporting research are some of the ways ISPI works toward achieving this mission.
Minahan Group
Interesting and pertinent ideas and articles by the Minahan Group and others
North American Simulation and Gaming Association
The North American Simulation and Gaming Association (NASAGA) is a growing network of professionals working on the design, implementation, and evaluation of games and simulations to improve learning results in all types of organizations.
Organization Development Institute
The Organization Development Institute is a non-profit educational association organized in 1968 to promote an understanding of O.D. The site includes current news, job listings, books and publications. The site also includes archives of the OD Institute's newsletters and a short page of links.
Society for Human Resource Management
The Society for Human Resource Management (SHRM) is the world's largest association devoted to human resource management. Representing more than 170,000 individual members, the Society serves the needs of HR professionals by providing the most essential and comprehensive set of resources available. The website offers numerous resources.
Society for Organizational Learning
SoL, the Society for Organizational Learning, is an intentional learning community composed of organizations, individuals, and local SoL communities around the world. Be sure to visit the Knowledge Repository and other resources
Teaching Tolerance
Teaching Tolerance Resources from the Southern Poverty Law Center
The International Society for the Psychoanalytic Study of Organizations
The society provides a forum for academics, clinicians, consultants and others interested in working in and with organizations utilizing psychoanalytic concepts and insights. The site includes on-line papers from the annual symposium.
Research
Michelle R. Clayman Institute for Gender Research
Research in the area of Women and Gender from Stanford University
National Council for Research on Women
Research on Women
The Qualitative Report
This is an online resource dedicated to qualitative research. Links to more than 100 sites on qualitative research from Action Inquiry to the World Phenomenology Institute.
Strategic Planning
A Characterization of Our Approach to Strategic Planning and Change Management
Thoughts, ideas, key concepts about how we have approached change over the years.
Strategic Development
Articles by George Smart and others
Structural Interventions
TQM And Organizational Change And Development
This information is from Total Quality Management in the Social Services: Theory and Practice. Burton Gummer and Philip McCallion, Eds., Albany, NY: Rockefeller College Press, (1995). The author looks at TQM as Large-Scale Systems Change. Don't forget to check out the references!
Systems
Organizational Metamorphosis: Becoming the Hub
Article and resources on Organizational Transformation
Systems Dynamics Mega Link List
Don't let the German language fool you...most of this list is also in English (the Queen's version). This list contains papers, literature, simulations, systems thinking and much more. There is also a printer friendly version!
Teams
Building a Team, Project Planning and Implementation for Grant and Other Projects
Benefit from Bob Holder's experience and he shares with you the steps and work he has done. Section titles are: I. The Reasons for Teamwork; II. Developing the Project and Team: Search Conference (includes a thorough discussion of action planning phase); III. Team Membership; IV. Developing a Project; V. The Stages of Team Problem Solving; VI. A To-Do List for Events
Teambuilding Inc.
This site hosts a variety of articles and team intervention strategies.Many links! Updated daily!
Thiagi
Terrific resources for teams and learning
Trends
A Look Into the Future: The 2020 Organization
The authors stress the importance of practitioners anticipating the future in order to prepare for it. Article sections include: The Need to Future; The Delphi Adaptation; The 2020 Organization Context; The Delphi Results; The Key Indicators; Lowest Probability; Change Facilitation: Compelling Traits and Getting There.
Communities of the Future
This site offers community futuring initiatives and examples. The Communities of the Future (COTF) is an evolving network of people and organizations throughout the U.S. and other countries that are working in collaboration to develop new concepts of governance, economic development, and education/learning for a fast-paced, interconnected, and increasingly complex society.
Standards, Innovation, and Survival
This essay discusses the critical role that dominant standards play in the life cycles of business, especially in high-tech business.
The Wisdom Page
The Wisdom Page is a compilation of wisdom-related resources - various on-line texts concerning wisdom, references to books about wisdom, information about organizations that promote wisdom, wise activities, and listserv groups concerned with aspects of wisdom.
World Future Society
The World Future Society is an association of people interested in how social and technological developments are shaping the future. The Society strives to serve as a neutral clearinghouse for ideas about the future. Ideas about the future include forecasts, recommendations, and alternative scenarios. These ideas help people to anticipate what may happen in the next 5, 10, or more years ahead. When people can visualize a better future, then they can begin to create it.
American Productivity and Quality Center (APQC)
Benchmarking and Best Practices Research
Karl Albrecht
Good resources from a leading edge thinker...
NASA Program and Project Management Team Resources
Selected resources from NASA's Program and Project Management Team Resources Library
Tarrak Technologies
Books, instruments & software for online experiential learning + "Freebie" resources
The Consortium for Research on Emotional Intelligence In Organizations
A variety of resources and research from model programs to measures.
The Meta Network
The Meta Network is an online community dedicated to learning and creative freedom. Founded in 1983, the goal was to make rich interaction possible beyond the limits of time and space. MetaNet continues to thrive as a haven of stimulating resources and conversation in an impersonal Internet. We share deeply held values of candor, curiosity, cooperation, and creativity.