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2016 Concurrent Sessions



2016 OD Network Annual Conference




Concurrent Sessions

 Click here to view speaker biographies.  

Session 1: Saturday 3:30 pm -5:00 pm

Track 1: OD Fundamentals

“Emotional Intelligence: A Tool to Manage Diversity and Conflict”

In today's fast-paced and global work environment, OD work is accomplished by bringing together increasingly diverse groups of people. With varying cultures come disparate values often leading to conflict that OD practitioners must successfully manage. The ability to promote the integration of constructive perspectives while de-emphasizing those that will not help meet organizational goals, is key to effective work and interventions. Emotional intelligence provides keys to facilitate the productive use of self and ability to influence others in complex situations. Whether undertaken by an internal or external OD Consultant or OD capable manager, this workshop proposes high levels of emotional intelligence as a tool to effectively navigate the complexities of diversity and conflict, while accelerating constructive work in the system.

Presented by: Patricia A Parham, Ph.D., Sr. OD Consultant, Sole Proprietor, Parham Enterprises and Barbara A. Bailey, Ph.D, Walden University, Core MBA Faculty Member




Track 2: Bringing our Profession to the Field: The Business of OD

“Change Culture by Changing the Way Teams Work: Collaboration Design in the Federal Workplace”

To change the culture of an organization, you have to change the way people work. This is foundational principle of the Performance Improvement Council's Collaboration Studio. The Studio focuses on using action-based strategies to help teams solve a leadership or cross-cutting federal challenge.    In this experiential session we will explore the Innovation Sprint.  With a strong emphasis on collaboration design, these engagements help teams build understanding, shape choices, and make decisions. Learn how we coach teams through an iterative design-thinking approach building internal capability while teams gather insights from their users, test assumptions about how to solve the challenge and rapidly prototype solutions in an iterative manner. Learn several tools that help teams achieve results, build confidence and gain trust.

Presented by: Steph Brown, MSOD, Collaboration Designer & Graphic Facilitator, Performance Improvement Council



Track 3: Technology in OD

“Telling Tales with Tech: Organizational Storytelling in a Connected World”

In many spheres of our lives, we are a few taps away from sharing who we are with an audience of billions. Yet internally, organizations stifle the connective power of mobile, digital, multimedia storytelling. Companies fear bad PR and a perceived  lack of control at the expense of innovation.     Today, organizations can embrace the latest technologies to tell stories that inspire meaning across continents, languages, and generations. We will address common challenges with implementing new technology within the organization, including aligning to a business need, securing necessary funding, and demonstrating predicted return on investment. We will also showcase and engage audience members in opportunities to leverage processes and technologies that already exist and that can have an immediate impact on the culture of the organization.


Presented by: Taylor Wallace, MA, CEO, WeVue and Shawn Overcast, Managing Director gothamCulture


Track 3: Technology in OD   

ISPI Session: OD Technologies for Buy-in and Change

Executives realize that many OD initiatives take too long, cost too much, and fail to achieve their intended result. So when OD practitioners seek sponsorship for new programs, their proposals run the risk of falling flat and not getting the priority they deserve. In Jim’s session, participants will learn about current trends in industry, leadership, and work practices; try new methods for gaining sponsorship at the right level, and setting the stage for project success and sustainable change; and get access to Proofpoint’s free tools for organizational analysis and enterprise-wide project alignment and management.

Presented by: Jim Hill, CEO, 


 Track 1: OD Fundamentals

“Healthcare Organizations as Patients: Transforming the Fundamental O.D. Paradigm”

Every organization caring for patients is itself a human organism. Therefore, it is a Patient in need of care. Hard empirical data and common sense confirm that the quality of care afforded the Patient directly impacts the quality of care received by a patient. In this session we will explore how familiar fundamental O.D. paradigms and tools can be transformed and re-framed to account for this fact: a care dealership is not a car dealership. After a quick overview of the hard data, we will examine three specific diagnostic tools, each aimed at assessing a Patient's health, and analyze case study results of their use. (1) Assessing Your Potential for a Managerial Malpractice Liability Suit. (2) The VSAT ”Assessing the Vital Signs of your  Patient's  State of Health. (3) Ensuring patients get VIP Treatment from their Patient. 

Presented by: Irv Rubin, PhD, CEO, Temenos, Inc, Matt Stone, COO, Temenos and Paul Sokoloff, Director, Organizational Development and Learning, Truman Medical Centers 



Track 1: OD Fundamentals

“Music as a Metaphor for OD Fundamentals”

Based on current research in the OD field, this presentation is an experiential learning exploration that leverages the difference between  learning about  and  having an experience of  to create a deeper understanding of the fundamentals of OD.  With a drum provided for each participant to use during the session, this program uses rhythm and music as a metaphor to explore critical OD competencies.    Participants learn to create a piece of music together, debriefing each step along the way and cultivating a number of fundamental OD skills.  The collective music making experience becomes a live learning laboratory in which the participants have an impactful and substantive experience with OD skills that drive success in today's world.

Presented by: Deborah Peyton, Facilitator, Sewa Beats




Session 2: Sunday, 10:30 AM - 12:00 PM



Track 1: OD Fundamentals

“Managing Conflict from an Interest Based Perspective: Using OD to Manage Conflict, Sustain Change and Build Organizational Trust”

Taking a public position stops the search for truth and begins the need to be right . As practitioners of Organizational Development we are called to use a systems approach in helping organizations collaboratively solve shared problems and employ sustainable change strategies that positively impact the organization and its members.  But what happens when conflict is deeply entrenched and organizational trust between team members is challenged? This session will actively engage individuals in a participatory six step interest based problem solving framework for managing conflict and deepening organizational trust, which leads to sustainable change.  Participants will deepen their mastery of self- awareness, active listening and have tools for themselves and their clients that can be applied in managing emotionally charged situations.

Presented by: Mavis Flowers, Labor Management Consultant, 1199SEIU Training Employment Funds; Michael E. Shay, Labor Management Consultant, 1199SEIU Training Employment Funds


Track 2: Bringing our Profession to the Field: The Business of OD

"Emergent Learning for Wisdom: From Surviving to Thriving in A Complex World"

Organizations face increasing complexity for which executives and employees alike feel ill-prepared. People at all levels strive and come up short. Old ways of thinking and working are no longer as effective. New ideas fervently adopted in some parts of the organization are fiercely resisted in others. How then do we go from surviving to thriving in a complex world? In this 90-minute interactive session, we'll take a look at the typical mental and emotional strategies used to cope with complexity and uncertainty in organizations. And we’ll engage with an evocative group process to help liberate our innate wisdom, power and resourcefulness. As a participant, you’ll be challenged and supported to expand your capacity to learn from and adapt to complexity and change in the moment, while aligning with and developing the emerging organizational future you most want to create.  

Presented by: Elan Bailey, Master's Candidate, Leadership and Organization Development, Emergent Learning Coach and Facilitator, Bigger Game Better World Coaching & Facilitation and Karen Leckie, MSOD, American University





Track 3: Technology in OD

The Importance of Technology on Employee Engagement: Through a Human Factors Lens 

The technologies we employ have required that our workforce move faster and behave more collaboratively. Our dependence on technology at work requires thoughtfulness in how we interact and engage with this tool in order to maintain high levels of cognitive functioning and physical well being. The consequences of disconnecting the technology we rely on from our well being at work manifest in increased personal injury, workers compensation costs, lost productivity, high turnover rates, and more. We'll discuss the importance of technology in supporting employee engagement at the workstation, as well as within and beyond the workplace as a whole. By understanding physical, cognitive, and social ergonomics, we can create human-centered spaces that enable the best in people and their work.


Kibibi Springs, M.A. I/O Psychology, current I/O Ph.D. Student, CEAS I, CCWS) and Melissa Steach (M.A. I/O, Ph.D. Candidate, CEAS I)



Track 2: Bringing our Profession to the Field: The Business of OD

Working from the Inside Out: Organizational Ecosystems and Social Chang


In this interactive session participants will be introduced to a holistic framework for understanding organizations as living ecosystems. They will learn how this framework can be used to guide organizations who are working for social change to become more effective and to better operate as "the change they wish to see in the world," consistent with their values and social justice aspirations. We will explore the relationships between 4 layers of organizational ecosystems: individual, team, organizational and society, how these layers inform and influence each other, and the importance for social justice organizations of attending to health at all of these layers. 


Presented by Ora Grodsky, Ed.M., Consultant, Just Works Consulting


Track 1: OD Fundamentals

The Application of T-Groups to OD Profession Development and to Business Transformation- A Dying Art


To achieve whole systems change, OD requires transformation of and use of self. The practitioner must be able to  differentiate from  in one moment, and connect deeply in the next. They must heed the words of Gandhi, and "Be the change you wish to see in the world." T-group methodology, when applied to the understanding of immediate interactions, is one of the most powerful methods for bringing "self" fully into OD. Gilmore Crosby has been learning from T-groups since the 1970s, and applying T-group methodology to OD since 1984. Robert P Crosby, Gilmore's mentor and father, happened upon his first T-group in 1953. The elder Crosby developed his own unique   and clear version of T-group methodology, which he has applied to professional and business development ever since. The results are well documented and transformational.


Presented by Gilmore Crosby, MSW, President, Crosby & Associates; Robert P. Crosby, Founder, Crosby & Associates



Track 2: Bringing our Profession to the Field: The Business of OD

“From the CEO in the U.S. to the Farms in China and Brazil”

Cobb-Vantress decided in 2015 that it wasnot satisfied with its program to develop high-potential leaders.  They reached out to Soderquist Leadership for an evaluation and recommendation.  Through a process that has included surveys, interviews, and facilitated sessions, Cobb has been able to better connect the dots between its strategic business priorities, talent reviews, performance evaluation process, and global development efforts.  In this highly interactive session, participants will engage in the same live assessment and planning activities that brought Cobb leaders from around the globe together and have them now actively pursuing focused individual development plans for everyone from the CEO to the geneticists to the workers on the farms around the world.

Presented by: Sandy Tush, SHRM-CP, PHR, Senior Facilitator / Program Manager, Soderquist Leadership and Dennis Padgett, SHRM-SCP, GPHR, Director World Human Resources, Cobb-Vantress


Session 3: Sunday, 1:00 PM - 2:30 PM



The Global OD Practice Framework

Over the past two years, the OD Network has been investigating what it means to be a superior performer as an OD consultant in today’s world. The result of this journey is The Global OD Practice Framework.™ What impact are you making on the six trends that will continue to change our world of work - globalization; the impact of technology on social processes; the multi-cultural, multi-generational workforce; fast-paced change; and the need to demonstrate the ROI of organization development? The spotlight will be on you, as you participate in this highly interactive session facilitated by the OD Network Board and other senior leaders to crack the code on what superior performance looks like within OD. We’ll learn about the Global OD Practice Framework™ in this discussion, and create a live resource guide with real-life examples that demonstrate the behaviors, skills, and other characteristics that are making a difference in each of the 15 competency areas. If you have personal best practices that work, bring them and share with your peers. If you are new to OD and/or you want to develop new capabilities, join this session and learn with your colleagues. The result will be a virtual learning guide that practitioners can utilize as they continue their journey of continuous development. 

Presented by: Sherry Duda, CEO, Alex Ready & Company, Board President, Organizational Effectiveness Expert, Consultant, Speaker




Track 2: Bringing our Profession to the Field: The Business of OD

“A 21st Century Individual and Organizational Transformation Model: Changing The Inside To Transform The Outside”

The case has been well made: the 21st century VUCA world requires a new type of personal & organizational leadership, one that is more contemplative, as evidenced by the proliferation of mindfulness workshops. However, leaders navigating unprecedented change, talent wars, economic globalization and technological disruptions are also - and perhaps more urgently - challenged to demonstrate humanistic leadership to an unprecedented degree. This more people-centered approach requires a set of inner, personal capabilities that are conspicuously absent from most books, articles & workshops BUT underlie highly effective change competencies & practices. This session will introduce leaders to a new transformation model that centers on the personal capabilities required to lead during uncertainty & transform into a change-capable organization.

Presented by: Supriya A. Desai, MBA, Certified Change Leader, Managing Principal, Desai Transformation LLC




Track 3: Technology in OD

“Mapping Organizational Relationships Through Social Network Analysis”

Social Network Analysis (SNA) maps how people interact, relate, and get work done, enabling organizations to discover relationships and use the influence of informal human networks for OD advancements. Organizations can diagnose complex workforce and knowledge issues, leverage social capital to drive business results, and identify influencers to build network collaborations. Deloitte has used SNA technology in a series of SNAs, collecting active (survey responses) and passive (information network monitoring) data on individuals' connections and developing network diagrams to inform interventions driving collaboration for business requirements and program improvement. This presentation will demonstrate how SNA offers an enterprise view into an organization's social networks and operations to inform organization effectiveness interventions.

Presented by: David Witkowski, MBA, MS, Director, Federal Human Capital, Deloitte Consulting and Alyona Kudina, Manager, Human Capital Practice of Deloitte Consulting



Track 1: OD Fundamentals

Doing OD Where They Know Nothing of OD


How do we bring the power of OD to those who know nothing of it - and may not want to know anything of it? All OD practitioners encounter clients with limited knowledge of the field, yet we fundamentally believe that OD theories, models, tools and values can benefit those at every level of a system, including our broader society.   This session will aim to start or continue conversations on topics including:   - How do we enter, operate and evaluate our work in systems whose participants are not familiar with OD?  - How we connect OD to the core business functions within organizations? - What are the ethical issues raised by using powerful human-system tools in groups that are unaware (or not aware enough) of those tools?  - How to OD-competent leaders fit into the broader OD community? 


Presented by: Melissa George Kessler, MSOD, Director of Communications, U.S Grains Council




Track 1: OD Fundamentals 
The Transformative Power of Enlightened OD: Activating the generative capacity of a living systems approach to modern urban socially and environmentally sustainable urban development


OD can activate the heart of organizations' capacity to optimize a triple bottom line approach to business; people, planet and profit. The transformation of longstanding assumptions, practices, and beliefs about the role/ways of business is calling for enlightened OD practices to guide the way past a paradigm of dominant hierarchical control & self interest to acting from an ecosystems view of relationships, resources, priorities, and possibilities. Join me in an inquiry into the learning, creating and sharing happening in the development of one of the world's most environmentally and socially sustainable urban mixed use condominium and community developments designated as OnePlanetLiving and the role of evolutionary practices of OD including traditional wisdom teachings called for. The time is now for a new story of OD.


Presented by Julie Westiende, MBA (International), PScEng (Biochemical Engineering), Learning Facilitator, Breakthrough Learning Associates




Student Spotlight 1:

Join our student spotlight session for innovative short form presentation from the cutting edge of Organization Development. All sessions presented by current students or recent graduates from OD Focused Programs! 


Cultural Intelligence: A 21st Century Competitive Advantage: The Cultural Intelligence (CQ) framework is a validated measure of skills and capacities that have been associated with successful performance in globally diverse settings. In diverse work contexts, high CQ has been associated with an increased performance in leaders and global work teams.  As a state-like measure, the main advantages of the CQ framework is its dual purpose in assessment and development of talent.  Whether looking at the CQ from the perspective of an individual to an organization, developing CQ may not only be a critical competency for leaders, but for teams and organizations.  In this session we will experientially explore the CQ framework and how we can start to look at way to develop CQ as individuals and in teams- in the work we do with organizations.  Join us for an active look at this unique 21st century competency!  

Presented by: Jackie Milbrandt and Nicole Daly, University of St. Thomas             


Connected Learning: Cultivating the Virtual Learning Relationships: Promoting and creating human connection in the virtual environment is the key to moving learners in the back row to the front. This session explores best practices for OD Professionals designing digital experiences that cultivate more meaningful and applicable learning through the development of virtual learning relationships. Digital learning strategies gathered from interviews with community building experts and a case study of a MSOD hybrid learning environment will be shared. Participants will leave with techniques for improving connection and building trust in virtual learning experiences and a plan to integrate these on-the-job.

Presented by: Amanda Wallace and Emily Isensee, Graziadio School of Business and Management at Pepperdine University





Session 4: Sunday, 3:00 PM - 4:30 PM


Track 1: OD Fundamentals

We are speaking the same language, so why don't you understand me? 

The communication skill of a leader is essential to their success.  As the profile of leadership teams slowly change from male-centric to mixed-gender, emerging leaders must understand how to communicate effectively with each other.  This presentation explores the five key communication differences that cause issues for leaders in a mixed-gender team.  These five factors cause women to be selected as more appropriate for front line leadership and men to be more appropriate for senior leadership.  Whether you are coaching and developing leaders or participating in a leadership team yourself, understanding and taking the mystery out of these factors will change your perspectives, your outcomes and your ability to create a stronger gender-blended leadership team for the future.   (Presentation involves examples, interaction and role play.)  

Presented by: Rebecca Cooke, BBA, MBA, Founder and President RoundTableau LLC.



Track 2: Bringing our Profession to the Field: The Business of OD

“Adopting an Equity Stance: Leveraging Cultural Competence for Deeper Impact and Lasting Social Change”

The national conversation about race and inequality in the United States is growing in both urgency and intensity. Over the past several decades social justice organizations have worked to tackle socio-economic disparities--many of which are rooted in systemic inequality and structural racism. In an effort to address the root causes of poverty and injustice, several of these organizations are pivoting to incorporate a racial equity lens in their programs. This session presents a case study of a foundation's journey to change its culture to adopt an equity stance and enhance its capacity to address the intersectionality of race and poverty through a series of OD interventions. It also engages participants in a series of interactive dialogues to experience firsthand two interventions used to develop awareness of implicit bias.

Presented by: Maegan Scott, Program Officer, Eugene and Agnes E Meyer Foundation and Julie Chesley, PhD Associate Professor, Pepperdine University




Track 1: OD Fundamentals

The Rhythm of Life: What Jazz Teaches Us About OD, Leadership, and Co-Existing in an Interdependent World

At first glance, jazz and OD don’t seem to have much in common.  But a closer look reveals fascinating commonalities: both are fundamentally about managing change, paradox, relationships, and adaptation. If jazz is life, as legendary saxophonist Sonny Rollins has suggested, surely OD might be similarly described.  In this unique presentation, international leadership consultant, speaker, and jazz musician Dr. Michael Brenner shares a new paradigm for OD practitioners” one based on the ebullient sounds and rhythms of this great American art form.  Leveraging decades of performance experience, Michael (with saxophone in tow) will demonstrate how viewing organizations as jazz ensembles opens new ways of thinking, engaging, and problem-solving with clients. But Michael won't be the only one playing--the audience will get into the groove too!

Presented by: Michael Brenner, Ed. D, President, Right Chord Leadership  


Track 3: Technology in OD

“Ruled by the Tools: A Case for Personal Accountability in the Digital Age”

The technological landscape is replete with toys, gizmos, and apps that can do just about anything we can think of. But since when was eating everything at the buffet a good idea? How do we navigate, choose, and help organizations use technology meaningfully? OD skills are needed because technology needs to be repositioned as an enabling tool, not a personal or organizational goal in its own right. Social media is only as functional as the society using it. The tool is not always the problem. But how do you identify and embrace the good stuff and reject the bad without being a techie? This involves boundaries, self-awareness, discernment, clear communication, priorities, and taking back responsibility that has been abdicated. Courage is needed to stand up to the shiny toys and social pressures. This is a case for OD intervention!

Presented by: Sharon Wallace, MBA, PhD, Organizational Specialist and Executive Coach, Mbira Group





Track 2: Bringing our Profession to the Field: The Business of OD

“How to Practice OD in Iran?”

How can we practice OD in Iran to promote inclusiveness and exchange in bridging growing cultural and social divides?  The session shares the interaction, struggles, and interventions used to bring understanding among the organizational members.  This session will also discuss how participatory methods were used in Iran with companies that have a hierarchal culture. This presentation is based on my experiences as an Organizational Development consultant who has been working in Iran since 2007, working on cultural differences and the struggle of  inclusion. Prior to Iran, I was doing consulting and training in US. My experience is that of an Iranian women with a western educational background and an eastern cultural up-bringing.

Presented by: Shahrzad Saderi, OD senior consultant, GMS





Track 2: Bringing our Profession to the Field: The Business of OD

“Navigating Global Complexity: How Bayer Used Organization Network Analysis to Build a Connected, Collaborative Organization”

Complexity is increasing. Leaders struggle to bring alignment and focus among the intricate interconnections, profound diversity, and local demands pulling on staff around the globe. Organizations require new tools to realize the true benefits of globalization, collaboration, and shared resources. One such tool is organization network analysis (ONA). Based on a case study with a client seeking to become a global function, this session will help OD practitioners understand how what it takes to become an effective networked leader and manage the complexity of dispersed individuals and teams. Through experiential activities designed to encourage network thinking, participants will rethink how leaders design, shape, and nurture talent within a global network.

Presented by: Maya Townsend, MSOD, Founder and Lead Consultant, Partnering Resources; Kittie Watson, President, Innolect, Inc.; and Lisa Coen, J.D., MLC Strategic Consulting (formerly of Bayer CropScience)  



Session 5: Monday, 10:30 AM - 12:00 PM



Track 2: Bringing our Profession to the Field: The Business of OD

“Spark: Developing Leaders & Culture through Team-Based Engagement”

As OD practitioners, how do we spark the leaders around us to develop and create meaningful change in their leadership and culture? This workshop explores a different approach that leverages team-based engagements to enable the leader to be a part of the process. This approach ignites action that impacts the leader, team and organization. It also builds OD practitioner credibility.  Through a high energy and experiential format, participants will learn a successful framework used at Ball Aerospace. This includes:

  • Seek and promote data  
  • Provide informal coaching to leader
  •  Incorporate process consultation with team to promote  in the moment  learning
  •  Encourage team actions and commitments for accountability and sustainability  

Participants will practice and gain strategies and techniques that can be applied immediately.

Presented by: Asna Jefferies, M.A., Manager, Team and Organization Development, Ball Aerospace; Cathy Chen-Rennie, Lead Leaper, Capriole Consulting; Clara Gutkin, Senior Staff Officer, Department of Defense; Elaine Renz, Aerospace Change Manager; and Marion Stattler, Talent & Organizational Development Leader at SCHOTT North America, Inc.



Track 2: Bringing our Profession to the Field: The Business of OD

We need transformational change! Now send me the briefing note.


OD is founded on helping an organization or system learn about itself, uncover patterns in the way of goals and realize their desired futures. Core to this practice is inquiry that has remained true throughout the shifts from diagnostic OD, to learning organizations and currently, dialogic OD methods. This session will invite practitioners to review frameworks showing the complexity and transformational change dilemmas we face and invite inquiry into: How can we maintain a practice and spirit of inquiry that delivers transformational learning and change when our clients require quick answers? This is important as we are asked to deliver transformational change in organizational conditions that are still structured for quick answers and incremental change. Practitioners will share and build on their own leading practices as well.


Presented by Yabome Gilpin-Jackson, PhD, Managing Consultant, Fraser Health & SLD Consulting



Track 3: Technology in OD

“Building Trust and Presence in Growing Online Learning Communities”

Leading a change process online presents the challenges of being present and bringing full use of self through a technological medium.  This session will explore the top tools to use for cohesiveness, transparency and presence with people in online organizations.  It will also give tools for leaders to use who work in face-to-face environments, and how to use online tools to build coherence.  We will also delve into the process of building a true learning community online and how to increase engagement with stakeholders by 33% using emergent learning tools.  We will also work through issues of building true connection through a computer screen.  This session will also cover the embodiment practices needed to work on one's self and bringing your full self to work online.

Presented by: Karen Leckie MSOD, Visionary Development Consulting, Elan Bailey, Bigger Game Better World Coaching and Julie Robbins, Julie Robbins Coaching



Track 2: Bringing our Profession to the Field: The Business of OD

Thought Diversity: the new kid on the diversity block!


In this session, we will chart how thought diversity or the diversity of thinking styles, extends traditional thinking on diversity and inclusion. It connections with research on collaboration and innovation and new knowledge in neuroscience to posit that the diversity of thinking styles or thought diversity are essential in the business of organizational development.   After charting recent research on thought diversity, we will explore and self-assess our thinking styles. This will be followed with a small group-based exercise to collectively solve a problem to show how we can harness the benefits of diverse thinking styles and build better collaboration. We'll close with a discussion of how you can apply these insights to your organizational development practice and better support employee and organizational performance.


Presented by Nitin Deckha, PhD, CTDP, MCATD, Lead, Enliven Learning





Track 2: Bringing our Profession to the Field: The Business of OD

Transformational Change at Memorial Hermann

As the city's largest hospital system, consisting of approximately 24k employees, 13 hospitals and over 200 medical practices, Memorial Hermann, already a leader in clinical advancement, sought to better utilize its HR department as true business partners, especially in the area of attracting and retaining top talent, an ever-increasing challenge in this, the most competitive health care market in the country.  To do this, the system redesigned its HR service delivery model and replaced its outdated legacy system which housed its HR business practices.  These changes would place the HR service delivery and technology on par with any major organization--inside or outside of healthcare.    This case study outlines how solid OD practices paved the way to bringing the HR department into the business.

Presented by: Margie Poole, MBA, Sr. Organization Development Consultant, Memorial Hermann Hospital and Carol Jennings, Vice President, Education and Organization Development, Memorial Hermann Hospital  


TED Talk Sessions 

Hear three short form presentations designed to spark big ideas and creative thinking in the field of Organization Development! 


Innovation Adaptation: A Study of Indian OD Practitioners Implementing Appreciative Inquiry in For-Profit Organizations : Diffusion of innovation across cultures is a broad field of study, especially when considering the adaptation of OD innovations into multicultural environments. The purpose of this qualitative study was to discover how appreciative inquiry (AI) as an OD intervention was received and adapted by OD practitioners in India with particular focus on for-profit organizations.   A thematic analysis of 17 Appreciative Inquiry implementations shared by Indian practitioners was conducted to examine the fidelity and extensiveness of its adaptation. Understanding the factors that drive AI adaptation in India will assist scholars and practitioners to establish guidelines for successfully transferring organizational innovations developed in the West to various national contexts.

Presented by: Sandhya Johnson, Ph.D Candidate, Fielding Graduate University 



The Triumphs and Perils of Being An OD-Competent Leader: After finishing my MSOD and starting my independent practice, I was unexpectedly offered a once-in-a-lifetime job that also threw me into the position of being an OD-competent leader. This talk will explore the many benefits and some of the real risks I have experienced doing work with an OD lens in a role that is explicitly not OD-focused. By sharing this experience, I hope to shed light on the larger practice of OD-competent leadership and the role of OD-competent leaders within our community.   Examples of topics to be covered include:   - how I apply OD theories, models, tools and values in everyday work life.  - where OD knowledge is particularly useful and challenging.  - managing OD-like projects without an OD mandate.  - the reactions of my supervisors, direct reports, colleagues and stakeholders to my OD-influenced style.

Presented by: Melissa George Kessler, MSOD, Director of Communications, U.S Grains Council

Session 6: Monday, 1:00 PM - 2:30 PM


Student Spotlight 2:

Our second round of innovative short form presentation from the cutting edge of Organization Development. All sessions presented by current students or recent graduates from OD Focused Programs! 


Positioning OD for Continuous Impact with Artificial Intelligence (AI): Whether we want it or nor Artificial Intelligence is becoming a part of business and its practicality and influence is only going to increase. Understanding what AI is, how it is being presented as a business tool, and how it may affect the future of leadership training and virtual environments is going to be essential for OD Practitioners to understand to provide continuous impact in today's dynamic business environment. What's the difference between AI and Artificial Narrow Intelligence (ANI), Artificial General Intelligence (AGI), Strong AI,  Human Level AI, and Artificial Superintelligence (ASI). Which one of these should practitioners watch to utilize in developing virtual leadership development programs, assess employee capability, or to create training programs that are adaptive or progressive learning technologies?

Presented by: Thomas Edward Livernois, Grand Canyon University            


Operation OD: Mission Orders-A Case for OD Practitioners in the United States Military : Knowledge velocity, non-traditional adversaries & integration with other U.S. agencies are significantly changing the platform from which the Armed Forces carry out the business of National Defense.  Even with consideration for increasingly sophisticated technologies, the conduct of military operations remains a fundamentally human enterprise.  This compels strategists to develop people with skills to collaborate & think critically in response to rapidly changing, complex environments. Through the integration of research & personal experience, the presenter intends to provoke consideration for the use of OD in the military today by highlighting the human nature of war, the congruence of values between mechanistic military cultures & other organizations, & hopes to encourage further scholarly & practical investigation of OD in the military

Presented by: Gayle Renee Elliott and Dr. Deborah O'Neil, Bowling Green State University


Shattering the Silence of Silos: A case study on Azusa Pacific University's commitment to value people: Though the lens of systems thinking, this presentation will demonstrate the actions implemented to tackle a deep culture change issue focused on the "value of people" in a higher education, institutional setting.   A case study will be presented and participants will have the opportunity to practice the "APU 4D Process," based on Appreciative Inquiry, to advance understanding and knowledge of dialogic OD and its positive effects toward healthy employee engagement.

Presented by: Wendy Dykes, PhD student, Assistant Professor and Director of the Master's of Science in Organizational Psychology at Azusa Pacific University; Steve Eckberg; VP of Human Resources, Azusa Pacific University, and John Baugus; PhD student and Executive Director of Human Resources, Azusa Pacific University



Track 2: Bringing our Profession to the Field: The Business of OD

“Graphic Facilitation:  A Natural Extension of Your OD Practice”

A picture is worth a thousand words. I see what you mean. In this session you will discover how to complement your OD practice by crafting and co-creating impactful visuals with your clients that will quickly deliver information and meaning for them, lead to insights and breakthroughs, and uncover hidden gems and truths.  You will gain first-hand experience at how Graphic Facilitation can appeal to all learning styles (see Kolb: Thinking, Feeling, Watching, Doing), learn about and apply several examples which will hook new learnings to old information for your clients through the use of large visual templates, and even walk away with your own practical examples under your arm, which you will be able to look at later (post conference) to quickly recall the story of what you learned and applied in this session.

Presented by: Matteo Becchi, MSOD, PMP, CSM, RYT200, Visual Facilitator / Associate Director PMO, Independent Consultant / American University and Steph Brown, MSOD, Collaboration Designer & Graphic Facilitator, StephScribes, LLC




Track 3: Technology in OD

ISPI Session: Case Study: Creating a Competency-Based Human Operating System in Health Care IT

Description: DiversiCorp Communications grew extremely fast to support its health system client's enterprise IT needs. Often promoting strong performers from within, DiversiCorp leadership recognized that their directors and managers needed enhanced support to maintain their expected level of service to their health care client. Participants in this session will benefit by engaging in a case study to gain knowledge and familiarity in Organizational Development, consulting, competency/behavioral-based systems, the critical incident technique, and an outcome-focused approach. 

Presented by: Bill Solomonson, PhD, CPT, Associate Professor in the Department of Organizational Leadership, Oakland University and Tom Giberson, Ph.D., Associate Professor in the Department of Organizational Leadership,Oakland University



Track 2: Bringing our Profession to the Field: The Business of OD

“OD Professionals in the Digital Age: Common Ground or Alternate Realities of Values and Ethics in an Era of e-Technologies, Big Data, Social Networks, and Threats to National Security. A World Cafe to Generate Ideas for Coalitions and Guidelines

In this World Cafe we will explore some key questions facing OD professionals today as we come together in a World Cafe to explore ways to forge new coalitions among organizations, technology innovators, academics, and governments to develop digital ethical guidelines.  These guidelines are increasingly critical for the OD profession in the digital age.  Should Apple be forced to recover encrypted information? Can governments require back door  entrance into all encrypted commercial products? Public and political disputes in the electronic age escalate as governments demand access to encrypted cell phone data, online bullying results in suicides, and terrorists secretly connect virtually.  OD professionals work within these complex, often contentious environments.  Together we will ask new questions and propose some guidelines.

Presented by: Dorothy Agger-Gupta, PhD, Professor & Program Director, Fielding Graduate University and Niels Agger-Gupta, PhD, Professor,School of Leadership Studies, Royal Roads University



Track 2: Bringing our Profession to the Field: The Business of OD

“Organization Effectiveness Secrets Unlocked: Adult Stages of Development Clues that Make a Difference”

OD professionals, leaders and organizations search for tools, best-practices and clues to help them meet the client where they are. Adult stages of development (ego development) provides compelling frameworks piquing the interest of leaders across the globe. Can you relate to these descriptors?:Organization can't get out of its way ; Know-it-all ;Conflict-avoider; Global thinker ahead of their time. Diplomats, Experts, Achievers, Pluralists, and Strategists walk the halls of our organizations each with a unique world view, making meaning, and having an impact. This added complexity can be very challenging. This interactive, multi-media session will illustrate the major stages of development as researched by many thought-leaders. Enable this global theory to go "mainstream" by unlocking these clues through powerful application.

Presented by: Lori Evans Ermi, PCC, SHRM-SCP, SPHR, Managing Director, The Ermi Group





Track 2: Bringing our Profession to the Field: The Business of OD

The Agile Organization: Applying Agility to Business at Large


The trajectory of Agile continues upwards and outwards; not only into new organizations and industries, but increasingly beyond the realm of technology. It's part of a larger tectonic shift occurring around how organizations are designed in the Creative & Network or Knowledge Economy, and accelerated due to the primacy of all things related to information technology. This is leading to a set of cascading challenges and opportunities that lie in the application of Agile values, principles and practices to non-software domains.    This talk will explore some of the megatrends that are inspiring this shift in Organizational Design and illustrate how the Agile movement fits in. From there, they will discuss what the application of Agile looks like in related domains like Marketing, Sales & Operations, highlighting it with concrete examples.


Presented by: Mack Adams, Graduate Certificate in Organization Development (Royal Roads University), CEO and Agile Management Consultant, Alluvial Management Consulting; and Arlen Bankston, I Certified Scrum Master, Certified Scrum Product Owner, Certified Scrum Professional, Certified Scrum Trainer and Lean Six Sigma MBB, Vice President, LitheSpeed, LLC


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