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Global OD Competency Framework

Systems Change Expert

The Systems Change Expert competency area includes three specialties:

  • Systems Change Leader
  • Culture Builder
  • Innovator

Learn more about each specialty and access self-development resources below.

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Systems Change Expert Informed Consultant Credible Strategist Business Advisor Efficient Designer Global Competency Framework

Systems Change Leader

Develop this competency

  • Comfortably works within a whole system and advises on inclusive strategies for organizational change, transformation, and alignment
  • Decides and acts when there is not enough information and swiftly shifts direction comfortably while handling risk and uncertainty
  • Effectively assesses risk, readiness, and resistance
  • Establishes structures and processes to plan and manage the effective implementation and impact evaluation of change
  • Develops interventions and solutions that support equity and inclusion for leaders, teams, and organizations to lead change proactively within a rapidly changing environment

Culture Builder

Develop this competency

  • Fosters commitment, equity, diversity, and engagement based on an environment of trust
  • Advises on and supports shaping and changing an operational culture to align with strategic business goals
  • Promotes the health and vitality of an organization to embody its mission, vision and values
  • Supports aligning organizational processes, policies, systems and technology to be congruent with the desired results and organizational culture
  • Supports aligning internal culture with external brand promise and reputation


Develop this competency

  • Sponsors, develops, and is able to challenge the organization to create strategies for disruption, breakthroughs, transformation, equity, diversity, and innovation
  • Fosters a learning environment which capitalizes on successes and failures
  • Seeks out and works to eliminate barriers to new and improved products, services, processes, or technologies
  • Anticipates potential issues and develops contingency plans in advance
  • Notices trends in the industry or marketplace and develops plans to prepare for opportunities or threats to mitigate risks

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