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Webinar: Coaching Leaders in Times of Complexity and Chaos

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Coaching Leaders in Times of Complexity and Chaos

Times of crisis, chaos, and complexity require leaders to step up in significant ways. On the one hand, they need to think clearly and act decisively – leveraging their logical and analytical skills. On the other hand, they need to relate empathically and personally with their teams, to demonstrate empathy and inspire trust, and qualm the anxiety and fear that their teams might be experiencing in these times of uncertainty and ambiguity. David’s session provides practical ways to help leaders demonstrate the deep empathy and courageous, decisive leadership that organizations need in these times.

Learning Objectives

To understand why some teams become great by introducing the concept of team identity, the compelling and overwhelming research evidence and the practical application in organisations to create teams that:

  1. Describe the different types of leadership and decision-making required in complexity vs. crisis
  2. Understand the neurological see-saw between rational vs. emotional responses to crisis and why leaders need to address both effectively 3
  3. Define deep empathy and practical steps coaches can take to build this capability in leaders

SHRM Professional Development Credits

SHRM Recertification Provider 2018OD Network is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP℠ or SHRM-SCP℠. This program is valid for 1.0 PDCs for the SHRM-CP℠ or SHRM-SCP℠. For more information about certification or recertification, please visit


OD Network Members: $15
Non-Members: $25


David B. Peterson, PhD
Director, Executive Coaching & Leader Development
Google, LLC

Jeremy HoltAn innovative practitioner and thought leader in executive coaching and leadership development for over 25 years, David has coached leaders in top organizations around the world and trained and mentored hundreds of other executive coaches. A world-class coach and highly-regarded author and speaker, David is known for being on the cutting edge of the profession, challenging the conventional wisdom, and exploring provocative new ideas to make development faster, better, and more rewarding for leaders and their organizations. His books include Development FIRST: Strategies for Self-development and Leader as Coach:  Strategies for Coaching & Developing Others, with over a million copies sold.

As Director of Executive Coaching and Leadership for Google since 2011, he coaches senior leaders, manages the global network of internal and external coaches, and supports innovative, high-impact approaches to develop Google’s leaders to meet current, emergent, and disruptive challenges. He received his PhD in organizational psychology from the University of Minnesota. He is a co-founder of two organizations, 7 Paths Forward ( and the Institute for Contemporary Leadership (, designed to accelerate development for executive coaches and leaders, respectively, and prepare them to thrive and have greater impact in times of complexity and disruptive change.

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